In every dental office, clear, active, and professional communication is a key principle for patient safety and risk management.
The need to effectively communicate with patients cannot be over-emphasized. Communication with patients and families is important to ensure that they understand the findings of an examination and recommendations for treatment. Explanations of findings and recommendations should be provided in a manner that is easily understood by every patient; visual aids can be used if appropriate.
Studies have shown that effective communication with patients can reduce the risk of a Board complaint, claim, or even lawsuit.
Stuart J. Oberman, Esq.
Stuart J. Oberman is the founder and President of Oberman Law Firm. Mr. Oberman graduated from Urbana University and received his law degree from John Marshall Law School. Mr. Oberman has been practicing law for over 28 years, and before going into private practice, Mr. Oberman was in-house counsel for a Fortune 500 Company.
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