Before you open your dental practice (or purchase a dental practice), you must have detailed office procedures in place.
The following are some possible topics to include:
- Introduction
- Telephone techniques
- Patient appointments are scheduling
- Collection of patients
- Insurance and third-party billing questions and answers
- Office opening and closing
- Patient charts
- Appointment book
- Patient care
- Office Forms
- Equipment
- Miscellaneous office information
- Coding and billing
- Imaging procedures
- Computer entry-patient data
- Supplies and equipment vendors
- Recent updates
- Important phone numbers
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