Before you open your dental practice (or purchase a dental practice), you must have detailed office procedures in place.

The following are some possible topics to include:

  • Introduction
  • Telephone techniques
  • Patient appointments are scheduling
  • Collection of patients
  • Insurance and third-party billing questions and answers
  • Office opening and closing
  • Patient charts
  • Appointment book
  • Patient care
  • Office Forms
  • Equipment
  • Miscellaneous office information
  • Coding and billing
  • Imaging procedures
  • Computer entry-patient data
  • Supplies and equipment vendors
  • Recent updates
  • Important phone numbers