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A practical guide to lawful terminations, federal compliance, and protecting your practice before and after the decision is made.
Veterinary practices run on trust — trust between doctors and clients, and trust between owners and staff. When that staff relationship has to end, the way it ends matters as much as the reason behind it. Most veterinary practice owners are not employment lawyers, and understandably so — their expertise is medicine, not personnel law. But a poorly handled termination can expose a practice to real financial and reputational risk, even when the underlying decision to let someone go was entirely justified. This article walks through the liability landscape, the steps that should happen before a termination, the federal laws that frame the decision, and what to do once the employee is out the door.
Most U.S. employees, including veterinary staff members, are employed “at will,” meaning either party can end the relationship at any time, for almost any reason, or no reason at all. But “almost any reason” is doing a lot of work in that sentence. At-will employment does not protect an employer who fires someone for an illegal reason, and practices that skip proper process often hand a departing employee exactly the evidence needed to argue that an illegal reason was really behind the decision.
Even a claim that is ultimately unsuccessful can be expensive to defend, disruptive to a small practice, and damaging to staff morale and the practice's reputation in a tight-knit veterinary community. The best protection is not a perfect memory of what happened — it is a documented, consistent process that was followed before the termination ever took place.
Courts, juries, and government agencies tend to look at one central question: did the practice follow its own rules, consistently, and can it prove it? The steps below build the record that answers that question.
A current, well-drafted employee handbook is the foundation of a defensible termination. For veterinary practices, the handbook should go beyond a generic template and address the realities of practice operations. At minimum, it should include:
The manual should be reviewed at least annually, acknowledged in writing (and re-acknowledged after material updates) by every employee, and applied the same way to every employee in a similar situation. A handbook that exists but is not followed is often worse than no handbook at all, because it becomes evidence of a promise the practice broke.
Contemporaneous documentation — written at the time of the issue, not reconstructed afterward — is the single most persuasive evidence in a termination dispute. Documentation should be factual and specific (dates, times, what was observed, who was involved) rather than conclusory, and it should be signed or acknowledged by the employee where possible.
Follow the handbook's own disciplinary steps and apply them the same way across similarly situated employees. Inconsistent enforcement — disciplining one employee for conduct that was overlooked in a colleague — is one of the most common facts plaintiffs' attorneys look for.
Where termination follows a specific incident or complaint, conduct a prompt, impartial investigation, interview relevant witnesses, and document the findings before making a final decision.
Before delivering the news, confirm the stated reason for termination is well-documented, consistent with how similar situations have been handled, and free of any connection — real or apparent — to a protected characteristic or protected activity. For any termination that involves a recent complaint, leave request, accommodation request, or injury report, legal review before proceeding is strongly recommended.
Several federal statutes place limits on termination decisions. Coverage thresholds vary by law and practice size, but owners should be familiar with each:
Title VII of the Civil Rights Act — prohibits terminating an employee based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), or national origin. Applies to employers with 15 or more employees.
Americans with Disabilities Act (ADA) — prohibits termination based on disability and requires reasonable accommodation of qualified employees with disabilities. Applies to employers with 15 or more employees.
Age Discrimination in Employment Act (ADEA) — protects employees age 40 and older from termination based on age. Applies to employers with 20 or more employees.
Family and Medical Leave Act (FMLA) — protects eligible employees who take qualifying medical or family leave from termination or retaliation for taking that leave. Applies to employers with 50 or more employees.
Fair Labor Standards Act (FLSA) — governs minimum wage, overtime pay, and recordkeeping; terminating an employee shortly after they raise a wage complaint can support a retaliation claim.
Occupational Safety and Health Act (OSHA) — prohibits terminating an employee for reporting unsafe working conditions.
National Labor Relations Act (NLRA) — protects employees' rights to discuss wages and working conditions and to engage in other protected concerted activity, regardless of whether the practice is unionized.
Uniformed Services Employment and Reemployment Rights Act (USERRA) — protects employees from termination based on military service obligations and guarantees reemployment rights.
Genetic Information Nondiscrimination Act (GINA) — prohibits termination based on genetic information, including family medical history.
Many states and localities layer additional protections on top of these federal floors, so a termination that appears defensible under federal law alone may still create exposure under state law. Practice-specific review is essential.
The legal work is not finished once the conversation ends. The steps taken in the days after termination can materially affect the practice's exposure:
Process final pay promptly — Issue final wages, including any accrued and unused paid time off required to be paid out under applicable state law, within the deadline your state requires.
Send required benefits notices — Provide required COBRA election notices for group health plan continuation where applicable, and confirm the timing of benefits termination.
Revoke system and facility access — Disable building, computer, EMR/practice-management software, and controlled-substance access immediately upon separation.
Collect practice property — Recover keys, uniforms, devices, access cards, and any practice property, and document what was returned.
Retain complete documentation — Preserve personnel files, disciplinary records, and communications related to the termination; do not alter or discard them.
Standardize reference practices — Adopt a neutral reference policy (confirming dates of employment and position only) to reduce defamation exposure, and apply it consistently to every former employee.
Respond carefully to unemployment claims — Respond accurately and on time to state unemployment agency inquiries; inaccurate or untimely responses can undermine the practice's position in a later dispute.
Evaluate restrictive covenants — If the departing employee is bound by a non-compete, non-solicitation, or confidentiality agreement, review it promptly and, if needed, send a reminder letter regarding continuing obligations.
Communicate thoughtfully with remaining staff — Consider a brief, respectful internal communication to remaining staff about the departure to prevent rumor and preserve morale, without disclosing confidential details.
Oberman Law Firm works with veterinary practice owners to reduce employment-related risk before it becomes a claim. We can:
If you are considering a termination or want to put stronger protections in place before you need them, contact Oberman Law Firm to schedule a consultation.
This article is provided for general informational purposes only and does not constitute legal advice. Employment laws vary by state and locality, and the application of any law described here to a specific situation requires individualized legal analysis. Please contact Oberman Law Firm before taking action based on this article.
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