Emergency Management: Protocols
Staff member calls the code for an emergency. Business Office Manager/ Receptionist activates the Emergency Management System, dismisses all pati…
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Creating an Emergency Management Plan
Most states dictate what your dental practice should include in their emergency management plan, including CPR certifications and external defibr…
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Emergency Management – Recognize Risk
Recognize patient risks to prevent unexpected emergencies. Signs of patient risk include: 1. Patients with complicated medical histories or who a…
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Hiring New Employees
Before making the decision to hire a candidate for employment, always: Have the candidate sign an authorization form for obtaining a background c…
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The Department of Labor Audit – Documentation Requirements
When the Department of Labor comes knocking on the door, a practice only has a certain time frame within which to turn over the requested documen…
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Know Your Rights During an OSHA Investigation
The Occupational Safety and Health Administration (OSHA) is now targeting dental practices. When OSHA knocks on your door for a surprise investig…
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Office Policy Manuals
Your Office Policy Manual should include sections on: How to track work hours – no employee should be permitted to clock in or out for another…
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OSHA Investigations – Know the Process
The Occupational Safety and Health Administration (OSHA) dedicates itself to enforcing safety and health regulations in places of employment thro…
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Tips to Reduce Worker’s Compensation Expenses
The following tips help practice owners reduce worker’s compensation expenses in their practices: Maintain a written safety policy. Have ongoin…
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Top 10 Practice Management Risk Areas
Review these 10 areas to decrease potential risks in your practice: 1. Do you have efficient check-in and check-out procedures, including guardin…
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Avoiding Malpractice Claims
Minimize your risk for dental malpractice claims by following these patient interaction tips: Be selective when choosing to take on new patients.…
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Steps to Reduce Data Breaches
Data breaches and hacks can have devastating effects on a business, especially if they have very sensitive data on their systems. However, compar…
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