Tips for Cyber Security in Your Veterinary Practice: PART I

With the risk of a cyber-security breach increasing on a daily basis, below are some tips that will help a practice owner maintain the security that they need in order to protect patient information.

Use Strong Passwords and Change Them Regularly

Selecting Passwords

Choose a password that is not easily guessed. Below are some examples of strong password characteristics:

❒ At least eight characters in length (the longer the better).

❒ A combination of upper case and lower case letters, one number, and at least one special character, such as a punctuation mark.

Strong passwords should not include personal information, such as:

❒ Birthdate

❒ Names of self, family members, or pets

❒ Social Security Number

❒ Anything that is on your social networking sites or could otherwise be easily discovered by others.

Updating Passwords

Configure your systems so that passwords must be changed on a regular basis.

Resetting Passwords

To discourage staff from writing down their passwords, develop a password reset process to provide quick assistance in case of forgotten passwords. This process could involve:

❒ Allowing two different staff members to be authorized to reset passwords

❒ Selecting a product that has built-in password reset capabilities.

Limit Network Access

❒ Prohibit staff from installing software without prior approval.

❒ When a wireless router is used, set it up to operate only in encrypted mode.

❒ Prohibit casual network access by visitors.

❒ Check to make sure file sharing, instant messaging, and other peer-to-peer applications have not been installed without explicit review and approval.

Control Physical Access

❒ Limit the chances that devices (e.g., laptops, handhelds, desktops, servers, thumb drives, CCs, backup tapes) may be tampered with, lost, or stolen.

❒ Document and enforce policies limiting physical access to devices and information.

❒ Keep machines in locked rooms.

❒ Manage keys to facilities.

❒ Restrict removal of devices from a secure area.




Stuart J. Oberman, Esq. handles a wide range of legal issues for the veterinary profession including employment law, cyber security, practice sales, real estate transactions, lease agreements, OSHA compliance, veterinary board complaints, and entity formation.
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